Categories
UNIT GROUP 2632

263213 ICT Systems Test Engineer

Who is ICT Systems Test Engineer ANZSCO 2632131

System testing refers to the assessment of the whole product to find out in the system any defects or faults. A system test engineer is an expert who finds out any defect or fault in a system that does not adhere to the software system requirement (SRS). New Zealand and Australia Standard Classification of Occupations (ANZSCO) is a system of classification that entails in Australia all the available jobs. Also, it defines the responsibilities and duties under ANZSCO code 263213 for ICT systems test engineers. Hence, any applicant willing to migrate to Australia should first research and assess the job profile, afterwards start with the RPL application process. The Australian computer society (ACS) assesses the RPL report because it’s the body that is mandated to assess the candidate’s capabilities, skills, and job duties mentioned in the report. For anyone to prepare an RPL report that is competitive, one must be conversant with the job profile as described by the ANZSCO for an ICT system test engineer

Job Description of ICT Systems Test Engineer ANZSCO 2632131

System test engineers in various organizations work under a team of quality assurance. Their main role includes ensuring that utilities and software programs are properly working. The job description of an ICT systems test engineer includes the following:

  1. The job of testing engineers for effective strategies in testing computer systems involves designing, building, and executing the strategies.
  2. They must be conversant with manual testing techniques and automated testing tools.
  3. They need to undertake various kinds of testing strategies that include white-box testing, Rey box testing, and black-box testing.
  4. They put into the record the result obtained, defect found and rectified after testing the behaviour of a system in different scenarios.
  5. They must be conscious of not only the non-fundamental but also the fundamentals system requirement to ensure they can test the same for integrity.
  6. They are supposed to perform in a team containing various software developers and test engineers to ensure solutions of the software are optimally working.

Roles and Responsibilities of ICT Systems Test Engineer ANZSCO 2632131


System tester and ICT test analyst are some of the alternative titles of an ICT system test engineer. The following are the roles and responsibilities for the job profile:

  1. To detect the issue by use of the software programs and provide solutions that conform to the quality standards and processes
  2. Programming the testing protocol and providing guidelines for quality standards to ensure that the system can work according to user requirement and specification
  3. To analyse the systems software, schedule audit, and review the data and provide systems documentation.
  4. Performing with software engineers and firmware developers to ensure the security and integrity of the systems
  5. Finding any risk that is potential to the system that may endanger the system’s quality standards
  6. To communicate with the user and management team to aware them of procedures being used to maintain the software quality, the standards, and quality control activities.
  7. Repairing issue on the computer system that may appear such as a printer, storage devices, desktops, and other peripherals
  8. To deal with any issue connected to maintenance, up-gradation, and repair installation of the software systems such as databases, operating systems, email, the internet, and other programs software.
  9. To detect the parts that don’t adhere to the software standards and provide a necessitated action plan to solve them.
  10. To create documents such as technical reports, operation manuals, maintenance documents, specification reports, procedure guides, and instruction guides

Qualifications Required for ICT Systems Test Engineer ANZSCO 2632131

  • For the occupation of ICT systems engineer following ANZSCO requirements are a higher degree or a bachelor in the field connected to computer science and engineering.
  •  Also,5 years’ relevant experience as a minimum can compensate for formal education
  • In certain cases, however, appropriate training and experience are mandatory for this job role.

Skills Required for ICT Systems Test Engineer ANZSCO 2632131

In addition to acquiring the relevant experience of working in the ICT field and educational qualification, assistance test engineers have to prove their excellent interpersonal skills like:

  • Good troubleshooting skills
  • Value teamwork
  • Good in time management
  • Interpersonal skills
  • ability to create documentation
  • critical thinking skills
  • Innovative and creative.

Some of the ICT units of a system test engineer provided by ANZSCO are nearly connected to the description of the job such as:

  1. Database Management Systems Implement
  2. Operating Systems
  3. Information Security
  4. Technical skills in Computer Science
  5. Software Engineering
  6. Computer Audits
  7. Software Testing
  8. Data Communication
  9. Network Architecture
  10. ICT Security
  11. Information Systems
Categories
UNIT GROUP 2632

263212 Support Engineer

Who is Support Engineer ANZSCO 263212?

Support Engineer or IT specialist also referred to as Support engineers are needed in various industries such as medical, business, hospitality, automobiles, IT, medical, and telecom. Support engineers are usually available 24/7 thus they handle many services for the customers within that time. They are accountable to solve all the queries of the clients concerning hardware and software issues, technical problems, providing customer care, or network issue. Various companies have different titles and job roles for support engineers such as application support specialists, operators, technicians, maintenance engineers, or help desk. The job may entail answering calls of the customers and replying to the emails and hence they should be fluent in communication abilities. Any individual migrating to Australia to work as a support engineer, they are required to submit an RPL report detailing their eligibility and key knowledge areas to the evaluating committee known as the Australian Computer Society (ACS). Under ANZSCO 263212 Support Engineer contains the eligibility criteria and the complete job description.

Job Description of Support Engineer ANZSCO 263212

Support engineers are usually employed for various purposes based on the expertise required and the profile. ANZSCO describes job descriptions as:

  1. They put into record how issues are being resolved and the means they have used to deal with them.
  2. They provide the customer enterprise-level support through various mediums such as text messages, phone calls, live chat, and emails.
  3. They offer manuals, written instructions, and brief steps to the customers on how to solve complex queries.
  4. They analyse and solve the problems encountered by the clients.
  5. They are individuals with whom clients can build trust easily
  6. They comprehend the information systems
  7. They are supposed to provide a solution timely to the clients to ensure efficiency

Roles and Responsibilities of Support Engineer ANZSCO 263212

The role of a support engineer may differ in an organization depending upon the needs of the company. In general, the support engineers are mandated to ensure that the computer systems and business are running smoothly. The ANZSCO 2663212 support engineer responsibilities and roles are such as:

  1. Detect the issue by use of the software solutions
  2. Ensuring a good relationship with clients and also ensure that the clients are the solution provided to the customers are contented with the solutions.
  3. Issue logging and properly give their description
  4. Communicate with the clients and the staffs either face-to-face or by phone as required
  5. New technology testing and ensure they have evaluated
  6. Communicate on the technical issues not solved to the technical team
  7. Installing software and hardware systems like network devices and operating systems
  8. Creating user accounts, solving issues connected to sign up and password
  9. Trying to solve the problems encountered by the clients or the staff and resolve their queries
  10. Giving priority to the different issues and managing each of them in an effective manner
  11. Ensuring third parties’ consideration to find a clear solution to a problem
  12. Following up in case of any issue of the client, taking feedback from the clients or challenges they are encountering after the service.
  13. Equipping with software systems and new technology developed by the company

Qualifications Required for Support Engineer ANZSCO 263212

  • Applicants with a bachelor’s or a qualification that is higher in applicable fields related to computer science and technology, like software engineering, business systems engineering, computer network, information technology, business information technology, internet engineering, or computer software development are qualified to apply as a support engineer.
  • However, an applicant can compensate for formal education if they have a vendor certificate or field experience for 5 years as a minimum in the same field.

Skills Required for Support Engineer ANZSCO 263212

Under 263212 ANZSCO stipulates the jobs role of a support engineer demand not only strong interpersonal abilities but also technical skills to effectively handle clients. As a result, the applicant interested in applying for an ACS evaluation has to represent their associate with effective interpersonal skills and technology so that they get a positive result. Support engineer should have personal skills which are important such as:

  • Customer oriented
  • Ability to solve problems.
  • Logical thinking skills
  • Innovative
  • Ability to diagnose and troubleshoot issues
  • Team player
  • Both written and verbal communication

As mentioned by ANZSCO, the core ICT units needed for a support engineer include:

  1. System Testing
  2. Computer Organization
  3. Data Communication
  4. Web engineering (HTML, SQL, JavaScript, JQuery, etc)
  5. Network Architecture
  6. ICT Security
  7. Quality Management
  8. Computer networks
  9. Software Architecture
  10. Computer Auditing
  11. Data Security
  12. Operating systems
Categories
UNIT GROUP 2632

263211 ICT Quality Assurance Engineer

Who is ICT Quality Assurance Engineer ANZSCO 263211?

Currently, the role of the quality assurance team in any company is been noticed as most of the companies have begun investing in them so that the products delivered to the clients will not have any defect. Therefore, an engineer or a quality assurance engineer of a company holds a significant position. The functions of any quality assurance engineer to the customers is not usually limited to ensuring standard solutions but also includes meeting the demands of the customers, cost-saving, and trust-building. The experts also play a critical role in any company ensuring the efficient functioning of the computer systems, audit systems, and the environment to check if they are adhering to the quality standards and regulation. Under Code 263221 of the Australian New Zealand Standard Classification of Organization (ANZSCO) defines the overall admissibility for an ICT Quality Assurance engineer. Any candidate with the expertise of a quality assurance engineer migrating to Australia should have an RPL report assessed by the Australian Computer Society (ACS). The content of the report usually includes the skills, achievements, and experience they have acquired during their employment in this job.

Job Description of ICT Quality Assurance Engineer ANZSCO 263211

The key role of a quality assurance engineer cannot be underestimated especially in a company undertaking a manufacturing process. Quality assurance engineers can be employed by various industries like textiles, Automotive, electronics, and IT.

The job description descriptions of an ICT Quality engineer as stipulated in ANZSCO include:

  1. The key environment areas of working are in manufacturing facilities and testing laboratories.
  2. They have to ensure that complete software systems are functioning well and perform audits.
  3. The quality assurance engineer should focus on ensuring that they monitor the statistics accordingly and achieving quality standards.
  4. They are mandated in a company to oversee any team of quality assurance.
  5. The role of an ICT quality Assurance engineer is to ensure that he has established quality standards that adhere to the internal and external specifications of the culture and the organization.
  6. They have to ensure that the systems’ requirements are met in each stage and monitor the cycle of complete software development.

Roles and Responsibilities of 263211 ICT Quality Assurance Engineer


Any individual can use the laid examples of roles and responsibilities of quality assurance engineers found in the ANZSCO code and nominate the occupation of ICT accordingly. Quality assurance engineers’ role is as follow:

  1. To perform a quality audit from time to time to ensure that the systems are adhering to the standards and the quality goals are effectively achieved by the system.
  2. Creating and implementing a test case scenario and also test plan development
  3. Ensuring testing of the system using the procedures and software testing skills against standards of quality.
  4. Ensuring that they have provided timely feedback by reviewing the technical designs and requirement specifications to the development team.
  5. Finding a solution to tackle the problem of dips in quality of a product by first establishing the issue behind it.
  6. To identify and document the tracking record of bugs in the product
  7. Ensuring that the target is maintained. Establishing the target of Quality Control and periodically reviewing them
  8. Generating the policy of quality management to be followed by the development team
  9. Establish any risk that may arise in the process of achieving quality standards.
  10. Criteria definition of any product acceptance with the agreement of the team of the development.
  11. Dealing with technical problems by analyzing and evaluating them that may come up in the installation, configuration maintenance, repair of the system including hardware like printers, desktops, etc., and software programs like database, email, operating system, internet, etc.

Qualifications Required for ICT Quality Assurance Engineer ANZSCO 263211

  • For any individual to qualify for a nomination of 263211 ICT Quality Assurance engineer, the candidate is supposed to have a bachelor or qualification that is higher in the relevant field which entails subjects such as operation research, design, simulation, facilities planning, and quality control.
  • This can compensate for formal education if the individual has a vendor certificate or field experience for 5 years as a minimum.

Skills Required for ICT Quality Assurance Engineer ANZSCO 263211

Any quality assurance engineer should possess skills, not only a clear understanding of the ethical procedures of quality assurance but also strong interpersonal skills. As a result, a quality assurance engineer should have the following:

  1. Proficiency in engineering principles
  2. Analytical skills and critical thinking
  3. Having a know how the process of software development
  4. Have the abilities to investigate
  5. Should be aware of the ICT software policies and ISO standards
  6. Communication skill should be strong
  7. Strong ambition to be perfect

The job role of any quality assurance engineers needs to have ICT core units such as:

  1. Quality assurance and  management
  2. Knowledge in Software Engineering
  3. Management of Databases
  4. Validation of software
  5. Security information systems
  6. Operations Research
  7. Business Information systems
  8. Data Communication
  9. Risk Management
  10. ICT Security
  11. Testing of software
  12. Computer Forensics